Refund Policy
A legal disclaimer
Refund Policy
At Colombo’s Hauling & Recycling, we understand that plans can change. Our refund policy is designed to be fair and transparent:
Cancellations
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Full refund if canceled 48 hours or more before scheduled drop-off.
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50% refund if canceled 24–48 hours before scheduled drop-off.
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No refund for cancellations made less than 24 hours before scheduled drop-off.
Rescheduling
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You may reschedule your rental at no charge if done at least 24 hours in advance.
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Last-minute rescheduling (less than 24 hours) may incur a $25 fee.
Early Pickup
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No refunds are issued for early pickup once the dumpster is delivered.
Service Denial
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If delivery cannot be completed due to blocked access, unsafe conditions, or unavailable customer contact, a trip fee of $75 may apply.
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No refund will be issued in these cases.
Have questions or need to make changes? Contact us directly